We are busy talking, sharing , conversing. As the conversation comes to an end, some one asks a question, and the other responds, “that’s not what I heard you say a while ago!”
Misunderstandings happen during random conversations, and its easily corrected most times. At work, a misunderstanding in communication can be quite costly for all parties!
Lets practice taking notes, key points and recapping. Does this seem tedious and make you uncomfortable? Don’t compromise a great habit with ego. When dealing with customers, colleagues, and other business affiliates, its smart to get your details correct!
Recapping a conversation is a great way to ensure there is a meeting of the minds. It also gives an opportunity to catch key details not previously mentioned, or understood.
Enjoy the conversations without misunderstandings, while listening. Seek to become a great communicator, and you will hear what is said!