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Showing posts from January, 2016

REFLECTIONS - RISK & LIVING

Risk has its own reward! There are times in life when we must make decisions which will change the paths of our lives forever. These times are the ones when there is no struggle with what we believe to be right, but what the world  may project as wrong. The conflict of an unwed mother having a baby, or a boy joining a gang to survive in his world are decisions which are faced daily. On the outside looking in, advice can seem to be judgmental missing the reality of the person making the decision.  There is risk with life, and risk with living. Decisions are made spontaneously based on circumstances and situations because something has to be done. Is it wrong to decide to let your family feel the embarrassment or shame  of an unwed mother – while you decide to risk it all and have that beautiful baby? Is it wrong to join a gang when the alternative can be a family member or loved one or even yourself losing your life? The choice of life, and the choice of death. It’s...

Under The Influence Of Words - UTIOW

Negotiation - Rallying this week's daily blogs What keeps me going when I'm unsure of the future? Some folks drink, others may smoke, do drugs.. me, I do words!  I'm an addict and if  I have to share my condition with anyone its my blogging community. Yes, I admit, I'm UTIOW -  U nder  T he  I nfluence  O f  W ords! Why not create my very own drug for this very tough life! To add to that, why not give it's own little acronym meaning! Easy to add to the social shorting of words! Bloggerism is the most safe and friendly  'ism' in the world today.  If you want to find an outlet for what ails you - choose this potion, and write your way into that reality sharing world! It's a way to connect with your innermost being, and a way to really expand on your horizon! This pulse publishing has been acting up.  Not taking it personal (smile) because 'Murphy' decided to have a job here these past few weeks! I'm going to give Murphy's Law a ...

LET’S TALK – WHY NEGOTIATE

The Why…. Understanding why we enter into negotiation with another party is critical to the outcome of the negotiations. The following are some business reasons; To grow existing market – Penetration Expand in a particular area of expertise -Specialization Improve present position by allegiance – Expansion Broaden offering to market – Diversification To strengthen market position – Competitive advantage For business continuity – Sustainability Companies need to remain viable and even dominant in their given markets. A great example is Coca-Cola and Pepsi. Both brands have managed over decades to rotate at number one and two positions in beverages worldwide for decades. The boardroom and local markets have seen some incredible negotiation tactics as their rivalry is legend! Negotiation with people and leveraging relationships in negotiations have made the difference in international presence! Tip Negotiations take place for a reason. Understanding why  can change ...

NEGOTIATING SUCCESSFULLY!

Compromise Successful negotiation is about both parties ending with benefits based on deliberations. For this to happen the following is suggested; Both parties should agree on a timeline for the discussions before starting Willingness of all parties to give the opportunity to express Willingness off all parties to listen to what the other is saying Clearly stating concerns and any disagreements Asking for clarity on anything not understood An open and frank atmosphere Respectful interactions Compromise   Meeting at a location which is neutral to both parties is always best but sometimes not possible. If this happens the hosting party should ensure the guest has all professional courtesies available. Entering the negotiation should begin with trust, and it is a necessary element for there to be a successful outcome! Tip Be prepared for your discussion. Negotiation and compromise go hand in hand. Be open, be clear and always enter with the mindset that the best ...

Let's Talk ... FOCUS

Keep focused on your objective. Distractions and noise will always be present. Develop a sense of purpose in accomplishing the little things and the bigger ones will become easier! Focusing is drawn from inner strength and a cool head. Keep focused to achieve your goals! © Donna-Luisa Eversley and D-WORDSLAYER, 2016. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Donna-Luisa Eversley and D-WORDSLAYER with appropriate and specific direction to the original content.

Let's Talk....PASSION

"Everyday there is something to feel. There is something which makes you challenge the world for more. Find that emotion, expand it and get PASSIONATE about life. Enjoy your life.Feed your Passion - make your dreams a reality!" © Donna-Luisa Eversley and D-WORDSLAYER, 2016. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Donna-Luisa Eversley and D-WORDSLAYER with appropriate and specific direction to the original content.

LET’S TALK… NEGOTIATION DANCE!

A favorable place…. Negotiations need time!  This is important to gain an advantage or to be on even footing during negotiations. Desperation is the initiator of loss! The dance If you’re waiting on someone to ask you to dance and he just does not take the bait as you give him the eye, or try to show off your great visual assets, the temptation to be forward is unbearable. Wait. The person making the first move shows their hand, and is open to rejection. If you possess the skill and can get the first move in without scarring – go for it! Most can’t unless there has been an indication of interest by the target of the deal. In business, negotiation works  in a similar way to showing interest in a man or woman. You target a customer and test the waters with some details to stir interest. If that’s accepted, you go a bit further with discussions and then the proposal. Never, try to get that first kiss while on the dance floor. That is similar to going into a negotiation...

LET’S TALK… NEGOTIATION!

Negotiation – a subtle art of marketing Let’s take an everyday look at negotiation. When you negotiate you are trying to get something for the best deal you can. As the initiator or seller the best deal where both parties gain can help in repeat business. Have a look at the clothes you’re wearing. You saw it in a store and decided to purchase – now think back. The garment was probably well displayed or was something you wanted at a particular price. Maybe it cost a little more than you wanted to spend, but that ‘water resistant’ lining sure made the difference. Then you saw the tag and it said 20% off today, and you said “yes”. Its a great deal because now you can save on what you would have to spend and get an additional value. This instantaneous process, was in fact the subtle negotiation initiated by marketing! When you settled the bill, the seller received his benefit from that negotiation – immediate sale! Tip Negotiation for mutual benefit while securing the best deal ...

REFLECTIONS… MAKING IT BEAUTIFUL AGAIN!

Turmoil and testing… a real life Do you see the storm as it brews in your life? The way it comes and goes making everything seem upside down. At work and home, but mainly in your heart, where you feel the shadows taking residence. That’s the best way I can describe the knocks of life sometimes. The rough and tumultuous seas will roar with thunder, overshadowing all that is good sometimes for more than a moment. I understand. It is a part of the yin & yang of life creating balance and keeping symmetry so we won’t fall too far into the unknown. The challenges and rough times do help us to feel the ‘whole’ of life in a different way. Outside of our bubble is the unknown, a world where anything -good and bad are possible. It is the way we gain that tougher skin, to take on  the adverse weather conditions.  It is the only way we can ‘make our life beautiful again’ . It is our teaching in survival. Reflection: My heart still beats because its alive! A beating heart is...

The View From My Week Blogging

"Make the best of your opportunities when you see them!" Opportunities are not hidden from us. They are there waiting to be discovered and we just have to be ready to find them. The world sends us adventure disguised as challenges so being intuitive and a risk taker helps. It is a process of awareness 'discovering opportunities' and can be quite rewarding when found! This week D-Wordslayer  continued with two minute daily tips to help focus on an essential part of any business- Customer Service. Getting the tips to be relevant to a wide spectrum of industries and people was interesting. Tapping into my seemingly  limitless box of experiences was the biggest challenge. Nothing went as planned but everything was better than expected. When the unexpected happened  I was not  ready, and not consistent with timeliness. My daily posts went out late, because the artwork was not ready on one day and I did some substituting. The final review before publishing most da...

LET’S TALK.. COMPETITION!

Being the best You to win! Competition is the other people , who want to be better than you at what you do. Maybe they are – so let’s keep it real and focus on improving our position in our chosen field or market! The road to being ahead of the rest means giving more than expected continuously. Or to say it differently – doing it so well no one wants to look around! What makes you different?  What makes your company, its products & services different? These are questions we should be able to understand and have a response for. The ability to stand out in a crowd can help attract attention to you  – both positive and negative reactions. Let’s be real ; if the competition has positioned their product on price maybe they will attract an initial big audience. If quality, service, accessibility and reputation can back them up, you have to find an area of uniqueness to gain your own market share. It’s a lot easier when the competition is not great at anything – but do y...

Positive Attitude!

Let's Talk...Customer Choices!

Decisions, decisions...who/what to choose? We all have choices and it's the same for customers. Making decisions is a distinct art and can be influenced by external factors and personal preferences. That decision to choose one thing over the other can be based on methodical comparison or impulsive reaction. Can you influence  the decision making process and sway it to your favor - of course you can! Appealing to the customer's needs or desires will take some relevant persuasion. Buying a car and buying a pair of shoes may take a lot of consideration based on the individual and what's important to them. The customer's resources, relevance  and awareness of purchase are key in the final decision. The value to the customer is what matters in separating him from his money!   Tip Technology has made it easy for customers to know and make a decision before getting to the store - retail or virtual. Find your customers before they find you to gain an advantage in the...

Let's Talk .. Appreciation

Customer Service has to start somewhere – and that’s with you! How do you feel about your customer? Do you enjoy dealing with others and helping solve problems, meeting needs, or finding solutions which will satisfy the customer? If your answer is ‘yes’ – you are off to a great start! Customers, like all of us, like to feel appreciated  and not taken for granted. Greetings are important – and not simply the ‘get it over with'”good morning”. It takes a warm engaging smile and a greeting with a personal touch to send the message, “Good morning its great to see you, how can we help you today?” During the transaction  process gently inquire on satisfaction expected from the business decision to ensure the product or service matches up. If they insist on the wrong match – be sure to highlight the necessity and benefits of the right choice  or advise against purchase. This ensures your  company’s service and reputation are safeguarded. Do not be quick for a ‘bad h...

LET’S TALK…CUSTOMER SERVICE

Building relationships .. “Customer service can be a lot more than you may expect. Give great service all the time!”(Eversley,2016) Another week has started and it’s time to get some focus on business. How are you going to get new relationships started to get new business. Maybe it’s a better idea to first check in with the older/ regular customers. They have done business before with you and its a great place to start. So what’s holding you back…have you kept in touch? The ability to influence another person  in making a decision should be a high priority this year! Keeping in touch with existing customers can be the beginning of customers becoming a great source of introductions! Yes, that’s right. The value of a referral both sought and unexpected is life changing! Your service to your existing customer should always be great enough to foster trust! Attracting new customers from present customers  is really cultivating your own opportunities to broaden your rea...