Getting a Light-bulb Moment
There are few times I cannot write. This is one of those times.
Words should offer some level of hope. This is my philosophy. This is my way. There are so many negatives and crisis in the air around, adding to it will not differentiate you. Walking in misery will not change your circumstances – it will make the journey harder, and you will miss the momentum of life, and a good fix!
The Personal to Fix
For many months one of my doctors has been going through my healing process with me. He has seen me during body spasms of severe pain and has found alternative means of reducing the pain with less medication - heated blanket and a 'tens unit'. I like the way this doctor thinks. He has referred me to other specialists and continues to believe that one day this journey will end positively. I am severely sensitive to temperature since the accident. I use a winter jacket in a tropical country when I need to enter an air-conditioned room. On evenings if I must go out I use a winter jacket. Some nights when the temperature drops I will use a jacket and a thick blanket to keep my body warm. Warmth is important.
Finally, we understand why. The body speaks when no one wants to listen. It tells us when something is wrong. It is designed to work in harmony. Each vein, ligament, muscle, blood-vessel, bone, cord, nerve, organ work with each other, directly or indirectly. If there is a problem in one area, it will affect the other in some way. My right arm no longer functions at one hundred percent, but my left arm cannot now carry an additional thirty percent burden. The strain on the left side will eventually cause a strain on the shoulder structure. It will weaken if I am not careful. The body must work in harmony, and thus repair is necessary.
The Business to fix
The business environment can be compared to the human body. The operations of the company and its performance depend on all departments working together in harmony for success. Each section is formed with people, policies and practices which are connected to the other departments and should result in an efficient operation. In many organizations business operations can be a complex execution, based on inefficiencies not corrected; and there is a ‘strain’ on the well working sections- picking up slack, to ensure they can produce their own output.
If the accounting department is inefficient, then sales and customer service may have some additional work in establishing confidence in service and the company. If warehousing does not have a system which records accurately the damages and removes such from stock, there is a problem. Reimbursement or write-offs not processed can result in the company experiencing losses on an ongoing basis. If human resources are unable to attract capable human capital to fill vacancies, then someone has to ‘double up' for an extended period, compromising efficiency in more than one area. If the building maintenance department does not fix leaks, electrical outlets, and change defective furniture then staff is uncomfortable and functioning at optimum will be compromised. The list goes on, and thus ongoing review of each area and the overall inter-connections of operation is needed when ‘the minor things’ are left undone for an extended period.
Business operations need much more than a glossy surface to inspire trust by staff and customers. It’s what’s inside which will show who you really are and what you can do. For me, investing in good health is important. I’m happy to know what needs fixing, so I can move on with my next business project.
The next time something does not run smoothly at work - have a closer look at where it originates!
Thank you for reading and engaging. Let’s share our thoughts on the business of fixing…
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